Quantum Ritual support
Help with the app, your subscription and your data.
Contact us
Email: [email protected]
We read every message and usually reply within 2 business days. Please include your iPhone model and iOS version if something is not working.
Common questions
How do I cancel my subscription?
Subscriptions are managed by Apple. On your iPhone, open Settings, tap your name, then Subscriptions, and choose Quantum Ritual. Cancel at least 24 hours before your renewal or trial ends to avoid the next charge. Apple's guide to cancelling.
How does the free trial work?
The yearly plan includes a 7-day free trial. If you do not cancel before the trial ends, the yearly plan starts and renews each year until you cancel.
How do I restore a purchase on a new phone?
Sign in with the same Apple ID, open Quantum Ritual, go to the upgrade screen and tap Restore Purchases.
Can I get a refund?
Refunds are handled by Apple. You can ask for one at reportaproblem.apple.com.
I am not getting reminders or moon alerts.
Check that notifications are on for Quantum Ritual in iPhone Settings, then Notifications. Focus modes can also hold them back.
There is no sound during a session.
Check the ring/silent switch and your volume. You can also choose the silent mode with a breathing circle and haptic taps.
How do I delete my data?
In the app, open Settings and tap Erase all my data. Deleting the app also removes everything.